Privacy Policy

Privacy Policy

Penta Security Inc. (the “Company”) regards the protection of customers’ personal information as important and complies with the “Act on Promotion of Information and Communications Network Utilization and Information Protection.” Through this Privacy Policy, customers are informed of how their personal information is collected, used, and protected, as well as the measures taken for personal information protection. Individual notices (or app notices) will be announced when revising the Privacy Policy. This privacy policy will be effective as of May 15, 2024.


Collection and Use of Personal Information

The Cloudbric VPN maintains a strict No-log policy, meaning it does not collect, use, or share any personal data or browsing activity while customers use the Service. Customers’ privacy is of utmost importance to the Company, and it is committed to ensuring the confidentiality and security of their information. However, for record-keeping for dispute resolution and handling complaints, the following information may be collected:

    • • Information Collected: Email address
    • • Collection Method: Sign up

Retention and Use Period of Personal Information

The Company promptly destroys collected information once the purpose of collection is achieved. However, if retention is required by relevant laws and regulations, the Company will retain the information for a certain period as prescribed by law.


Procedure and Method of Personal Information Destruction

The Company promptly destroys personal information once the purpose of collection is achieved. Personal information stored in electronic file format is completely deleted using technology that makes it impossible to recover the record.


Provision of Personal Information to Third Parties

The Company generally does not provide customers’ personal information to external parties. However, exceptions may be made in the following cases:

    • • When customers have given prior consent.
    • • When required by law or requested by investigative agencies according to legal procedures and methods for investigation purposes.
    • • In accordance with relevant statutory regulations or other company policies, circumstances may arise necessitating the preservation of data.

Personal Information Complaint Service

The Company designates a personal information protection manager and department to protect customer personal information and handle complaints related to personal information as follows:

[Personal Information Protection Manager]

Name: Kyung Moon Nam
Position: Senior Director

[Personal Information Protection Department]

Department Name: Business Planning Team
Email: fsb_pd_bp@pentasecurity.com

Ensuring the Security of Personal Information

The Company implements administrative, technical, and physical safeguards to ensure the security of personal information.

Privacy Policy Version: v.1.0

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